Help!

[ArchiveGuest]

(This post was originally by loreann)
On 2/26 I purchased 2 games for my new pocket pc. I was unable to sync them. I sent you two (2) e-mail messages explaining my problem and requesting your help. I have yet to hear from you.

Please help!

A n n

[Kieren]

Hi Ann,

This is very odd, because I received your mail on the 2nd of March (11pm our time), and replied as soon as I saw it the following day :(

Could I ask if you have any sort of spam filtering at all? It is possible that the reply simply "got lost", which can happen for a variety of reasons.

On the problem of not being able to sync them to your Pocket PC, could I please ask for a description of what happens when you try to run the install from your PC? Do you get any error messages at all?

Warmest regards,
Kieren

[ArchiveGuest]

(This post was originally by loreann)
Thanks Kieren for your quick response...I don't know what happened at first, but I finally got the games to sync. I think part of the problem is me trying to get used to a new operating system!

Again, thank you for responding to my SOS.

[Kieren]

Hi Ann,

They can take a little getting used to at first :) If you have any further questions or problems, please feel free to let me know!

Hopefully the problem with mail not getting to you was a one off problem!

Warmest regards,
Kieren